Privacy Policy

  /  Privacy Policy

Privacy Policy


This privacy policy establishes the ways in which personal data will be managed on this website. You must read and accept its content before proceeding to browse further. is the website of the company Izaka Hotel Management, S.L. with CIF B55046577. Its registered office is at Riera, 28 17310 Lloret de Mar, Spain.


Transparency is one of our particular values. Therefore, we want you to know from the outset that the privacy of your data is very important for us. This privacy statement details what kind of personal information we collect from our users and how we use that data.


You should know that your rights as a user are guaranteed. That is why we wish to explain our standards with respect to your privacy:

  • We do not request personal information unless it is absolutely necessary in order to provide you with the services you require.
  • We do not share our users’ personal information with third parties, except to comply with the law or if we have your express authorization.
  • We will not use your personal data for any other purposes other than those expressed in this privacy policy.

It should be noted that this Privacy Policy may change, depending on legislative requirements or self-regulation. For that reason, users are advised to revisit it periodically. It will become applicable if users decide to fill out any of the contact forms in which personal data is collected.


Izaka Hotel Management, S.L. has adapted this website to the requirements of Organic Law 15/1999 of December 13 on the Protection of Personal Data (LOPD) and Royal Decree 1720/2007 of December 21, known as the Regulation of the Development of the Organic Law of Protection of Personal Data. It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons (Spanish initials, RGPD, for General Data Protection Regulation, English initials, GDPR), as well as with Law 34/2002 of July 11 on Information Society Services and Electronic Commerce (LISS-EC).


Who is responsible for processing your personal data?

  • Identity of the responsible party: Izaka Hotel Management, S.L. (Pau Casals).
  • Commercial name: Izaka.
  • Tax I.D. Number/Company Tax Number: CIF B55046577.
  • Address: Riera, 28 1731 Lloret de Mar Spain.
  • Email Address: hotel management and advisory.
  • Activity: hotel management and advisory


For the purposes of the provisions of the General Data Protection Regulations cited above, the personal data you send us through the web forms will be processed as data from “Web users and customers”.


We implement all technical and organizational security measures established under current legislation for processing our users’ data.


Standards that we will apply to your personal information

In processing your personal data, we will apply the following standards that conform to the requirements of the new GDPR:

  • Principle of legality, loyalty, and transparency: We will always require your consent when processing your personal data for one or more specific purposes. You will be informed regarding these in advance, with absolute transparency.
  • Principle of data minimization: We will only request data that is strictly necessary relative to the purposes for which we require it- the minimum possible information.
  • Principle of limitation of the retention period: The data will be kept only for the time necessary for its processing, depending on the purpose of such. We will inform you of the corresponding retention period. In the case of subscriptions, we will periodically review our lists and delete those records that have been inactive for a considerable amount of time.
  • Principle of integrity and confidentiality: Your data will be treated in such a way to guarantee the adequate security of your personal data; its confidentiality is guaranteed. We want to inform you that we take all necessary precautions to prevent unauthorized access to or improper use of our users’ data by third parties.


How have we obtained your data?

The personal data that we process at Izaka Hotel Management, S.L. comes from:

  • Contact forms
  • Contact email
  • Previously established contracts


When you provide us with your data, what are your rights?

If you have provided your personal information to Izaka Hotel Management, S.L. at any time, you have the right to:

  • Request access to your personal data
  • Request its correction or deletion
  • Request limitation of its processing
  • Object to its processing
  • Request data portability


Interested parties may access their personal data as well as request the correction of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the restriction of the processing of their data, in which case we will only keep it for the exercise or defense of possible claims. Likewise, interested parties may object to the processing of their data. Izaka Hotel Management, S.L. will stop processing the data, except for legal reasons, or in the exercise or defense of possible claims. As an interested party, if you exercise the right to portability, you have the right to receive personal data about yourself that you have provided us with and within a structured format for common use and mechanical reading. Interested parties will also have the right to file a claim with the Spanish Data Protection Agency for infringement of their rights related to personal data.


For what purpose do we process your personal data?

When users connect with this website, for example, to send an email with an inquiry (contact form), they are providing personal information that Izaka Hotel Management, S.L. will be responsible for. This information may include personal data such as their IP address, name, physical address, email address, telephone number, and other information. By providing this information, users consent to have their information collected, used, managed and stored by Izaka Hotel Management, S.L. as described in this Privacy Policy.

Izaka Hotel Management, S.L. uses various systems for capturing personal information and processing the information provided by interested persons for the purposes indicated according to each capture system (forms):

  • Contact form: We request the following personal data: Name and email address for responding to the requests of users of Izaka Hotel Management, S.L. For example, we may use that information to respond to your request. The data you provide will be located on the company’s servers, within the EU.


There are other purposes for which we process your personal data:

  • To guarantee compliance with the conditions of use and applicable laws. This may include the development of tools and algorithms that help this website guarantee the confidentiality of the personal data it collects.
  • To support and improve the services offered by this website.
  • Other non-identifying information is obtained through some cookies that are downloaded to the user’s computer when browsing this website, as explained in the cookie policy.

Izaka Hotel Management, S.L. will be responsible for the processing of web users’ corresponding data, in accordance with the provisions of the General Regulation of European Data Protection (Spanish initials, RGPD) 2016/679 (EU) Izaka Hotel Management, S.L., with CIF CIF B55046577. Its office is registered at Riera, 28 17310 Lloret de Mar, Spain.

Izaka Hotel Management, S.L. does not sell, rent or lease personal data that can identify the user to third parties, nor will it in the future, without prior consent. However, in some cases, partnerships may be made with other professionals, in which case prior consent will be required from users, informing them regarding the partner’s identity and the purpose of the partnership. This will always be carried out under the strictest norms of security and confidentiality.


Legal basis for processing your data

The consent, the acceptance of the quote, and the service contract is the legal basis for processing your data.

The prospective or commercial offer of products and services is based on the consent that is requested in each case.


Data categories

The data categories that are processed involve identifying information: First name, last name, address, telephone, and tax identification number, as well as economic and banking information. Specially protected data categories are not processed.


How long will we keep your data for?

The personal data provided will be kept:

  • Until its deletion is requested by the interested party.
  • During the time that the interested party is a customer; and for up to 5 years after the interested party has deregistered as a customer, according to tax regulations.


Who will receive your data?

To provide services that are strictly necessary for Izaka Hotel Management, S.L. to develop business activities, we share data with the following providers under their corresponding privacy conditions:


Google Analytics: an analytical web service provided by Google, Inc., a Delaware company whose head office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, USA (“Google”). Google Analytics uses “cookies”, which are text files located on your computer, to help Izaka Hotel Management, S.L. analyze the use made by users of its website. The information generated by the cookie about your use of (including your IP address) will be directly transmitted and filed by Google on servers in the United States.



When browsing, non-identifiable data can be collected, which may include IP addresses, geographic location (approximate), a record of how services and sites are used, and other data that cannot be used to identify the user. Non-identifiable data related to your browsing habits through third-party services is also included. This website uses the following third-party analysis services:

  • Google Analytics

We use this information to analyze trends, administer the site, track the movements of users around the site, and to gather demographic information about our user base as a whole.


Data security and secrecy

Izaka Hotel Management, S.L. is committed to the use and processing of users’ personal data, respecting their confidentiality and using it in accordance with the purpose of the same, as well as to comply with its obligation to store the data and to adopt all measures to avoid its alteration, loss, processing, or unauthorized access, in accordance with the provisions of the current data protection regulations.

This website includes an ____________________  certificate. This is a security protocol that sends your data in a comprehensive and secure manner. In other words, the transmission of the data between a server and a web user, and in feedback, is fully encrypted.

Izaka Hotel Management, S.L. cannot guarantee the absolute impregnability of the internet network, and therefore the violation of data by fraudulent access to it by third parties. It is unable to assume any responsibility for such attacks.

As regards processing confidentiality Izaka Hotel Management, S.L. will ensure that any person that is authorized by Izaka Hotel Management, S.L. to process the data of the customer-user will be under obligation to maintain its confidentiality. At any rate, Izaka Hotel Management, S.L. will not be held responsible for the confidentiality of third parties subcontracted to carry out the tasks entrusted to them.

When a security incident occurs, Izaka Hotel Management, S.L. will notify the customer and user without undue delay, and must provide timely and available information related to the security incident at the time it becomes available or when the customer does so request in a reasonable manner.


Data accuracy and veracity

The user declares himself/herself informed regarding the conditions of protection of personal data, accepting and consenting to the processing thereof by Izaka Hotel Management, S.L., in the manner and for the purposes indicated in this privacy policy.

In any event, users guarantee and respond for the accuracy, validity, and authenticity of the personal data provided and undertake to keep it properly updated. The user agrees to provide complete and correct information in the contact or subscription form. In the event that the user provides data from third parties, prior consent must be obtained from them.

This website is not intended for minors.


Acceptance and consent

The user declares himself/herself informed regarding the conditions of protection of personal data, accepting and consenting to the processing thereof by Izaka Hotel Management, S.L., in the manner and for the purposes indicated in this privacy policy.



Consent, both for processing and transferring data of interested parties, may be withdrawn at any time by sending a request to Izaka Hotel Management, S.L. in the terms established in this policy for the exercise of access rights, rectification, restriction, opposition, deletion, and portability to the postal address mentioned above or to the email . Withdrawal of consent is never retroactive.



Access and/or use of this website attributes the condition of user to whoever who accepts the General Terms of Use listed here, through said access and/or use. The aforementioned Conditions will be applicable regardless of the General Contract Terms, which are mandatory, as appropriate.


Website use provides access to information, services, programs, or data (hereafter, “the contents”) on the internet belonging to Izaka Hotel Management, S.L. or its licensors to which the user may have access. The user assumes responsibility for use of the website. This responsibility extends to the registration necessary for access to certain services or contents.


The user will be responsible for providing truthful and lawful information during said registration. As a result of this registration, the user may be provided with a password for which he/she will be responsible, committed to making appropriate and confidential use of the same. The user binds himself/herself to make appropriate use of the contents and services that Izaka Hotel Management, S.L. offers through its website, and, including, but not being limited to, not using them to: (i) engage in activities that are illicit, illegal or contrary to good faith and public order; (ii) disseminate content or propaganda of a racist, xenophobic, pornographic-illegal nature, advocating terrorism or attacking human rights; (iii) cause damage to the physical and logical systems of Izaka Hotel Management, S.L. , its suppliers or third parties, introducing or spreading computer viruses or any other physical or logical systems that are capable of causing the aforementioned damage; (iv) attempt to access and, if necessary, use the email accounts of other users and modify or manipulate their messages.


Izaka Hotel Management, S.L. reserves the right to withdraw all comments and contributions that violate respect for personal dignity, or are not suitable for publication in its opinion. In any event, Izaka Hotel Management, S.L. will not be responsible for the opinions expressed by users through forums, chats, or other participation tools.


This website has been reviewed and tested to work properly. In principle, the correct operation can be guaranteed 365 days a year, 24 hours a day. However, Izaka Hotel Management, S.L. does not rule out the possibility of certain programming errors or that events of force majeure, natural disasters, strikes, or similar circumstances may occur that make it impossible to access the website.


Intellectual and Industrial Property

Izaka Hotel Management, S.L., independently or as an assignee, is the owner of all the intellectual and industrial property rights of its website, as well as the elements contained in it (for example, images, sound, audio, video, software or texts; trademarks or logos, color combinations, structure and design, selection of materials utilized, computer programs necessary for its operation, access and use, etc.), under the ownership of Izaka Hotel Management, S.L. or its licensors.


All rights reserved.

In accordance with the provisions of Art. 8 and 32.1, second paragraph, of the Law on Intellectual Property, the reproduction, distribution, and public communication, including its method of provision, of all or part of the contents of this web page, is expressly forbidden, for commercial ends, in any medium and by any technical means, without the authorization of Izaka Hotel Management, S.L. . The user undertakes to respect the intellectual and industrial property rights owned by Izaka Hotel Management, S.L. The user will be able to visualize the elements of the website and even print them, copy them, and store them on his/her computer’s hard drive or on any other physical medium, as long as it is solely and exclusively for his/her personal and private use. The user should refrain from deleting, altering, circumventing or manipulating any protection device or security system that was installed on the pages of


Legal disclaimer

Under no circumstances will Izaka Hotel Management, S.L. be held responsible for damages of any kind that may cause, for instance: errors or omissions in the content, non-availability of the website, or the transmission of viruses or malicious or harmful programs in the content, despite having adopted all the technological measures necessary to avoid them.

Izaka Hotel Management, S.L. will not be held responsible for the information and content stored, for example, but not limited to: forums, chats, blog generators, comments, social networks or any other means that allows third parties to publish content independently on the company’s website. Nevertheless, and in compliance with the provisions of Arts. 11 and 16 of the LISS-EC, the company is at the service of all users, authorities and security forces, actively collaborating in the withdrawal or, when appropriate, blocking of all content that may affect or contravene national or international legislation, the rights of third parties or morality and public order. In the event that the user considers that there is any content on the website that could be classified as such, we request that the user notify the website administrator immediately.



Izaka Hotel Management, S.L. reserves the right to carry out, without prior notice, any modifications it deems appropriate in its website, and may change, delete or add to both the contents and services provided through it and the manner in which they appear presented or located on its website.



In the event that there are links or hyperlinks to other internet sites on , Izaka Hotel Management, S.L. will not exercise any type of control over said sites and content. Under no circumstances will Izaka Hotel Management, S.L. assume any responsibility for the contents of any link belonging to a third party website, nor will it guarantee the technical availability, quality, reliability, accuracy, scope, veracity, validity, and constitutionality of any material or information contained therein on any of those hyperlinks or on other internet sites. Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.


Right of exclusion

Izaka Hotel Management, S.L. reserves the right to deny or withdraw access to the website and/or the services offered without prior notice, on its own or by a third party, to those users who fail to comply with these General Terms of Use.


General terms

Izaka Hotel Management, S.L. will prosecute the breach of these conditions as well as any improper use of its website, exercising all civil and penal actions that may correspond under law.


Changes in the privacy policy

Izaka Hotel Management, S.L. reserves the right to modify this policy for adaptation to new legislation or jurisprudence as well as to industry practices. In such cases, Izaka Hotel Management, S.L. will announce the introduced changes on this page, giving reasonable notice prior to their implementation. Said conditions will be valid as long as they appear as published, and will remain valid until they are modified by other duly published conditions.


Commercial email

As per the LISS-EC, Izaka Hotel Management, S.L. does not carry out spamming activities. Therefore it does not send commercial emails that have not been previously requested or authorized by the user. Consequently, the user has the option of giving his/her express consent to receive the newsletter on each of the forms inserted on the website, regardless of the commercial information requested.


In accordance with the provisions of Law 34/2002, of July 11, Information Society Services and electronic commerce, Izaka Hotel Management, S.L. will not send communications of a commercial nature without properly identifying them.